Five Tips for Employing a Debt Retrieval or Financial Debt Collection in ScotlandLaunched in 2006, Group is a UK-based bank management, recoveries direction, and business process outsourcing company working in both the B2C markets together in Glasgow and also Stratford-upon-Avon. Its focus is on understanding its customers' needs and delivering innovative solutions that help establish victory for them and for their own customers.
Widely regarded as a pioneer when it comes to innovation and the use of new technologies has established itself as a market leader when maintaining its freedom from larger less nimble competitors. Since the businesses launch back into 2008 and its staff have won lots of high profile industry awards including, Best use of technologies for its self service customer portal WeWantToSayYes.co.uk and in 2016 for its voice recognition dialler platform, in addition to being recognised for innovative use of technology is to date the only DCA to have won both best consumer and finest commercial DCA.
Broad sector appeal, works with an assortment of customers from many of different businesses including, Banking and finance, Telecoms, Utilities, Insurance and Health Care, we can work seamlessly across these businesses due to our innovative on boarding processes which are designed to facilitate a thorough comprehension of our customers business before beginning work with them.
When you work without a taken for granted, we have the opportunity to get to know you and your clients, the plan we invent for you is unique to your business needs and evolves along with our venture.
Customer support, has worked with the impression that regardless of the present situation a client finds themselves dealing with, that they are and will always stay a valued customer of their customers, this ethos implies that functions with its clients across a selection of debt kinds and age. As well as working with customers on overdue arrears and elderly debt accounts also works with lots of customers at very early stage arrears, often at a white label capacity representing and carrying the name of some of the UK's biggest titles.
Investing in our customers, we're a professional services company focusing on a very high set of standards which are governed by the Financial Conduct Authority, also as member of the look at this site highly regarded Credit Services Association we are dedicated to ensuring that all of our people work to the highest of standards. Development and training play a key part in the working lives of all employees at all levels, Coaching does not end once induction is completed but is present throughout the working environment.
Quality assurance plays a key function in all we do ; QA rolls all elements of our business enterprise and is covered Debt Recovery Collections Kinum with our line of defence and backed up through our own internal audit team and separate compliance capabilities.
Groups senior management staff is made up of some of the very experienced and well regarded professionals in the business, with over a 150 years joint experience in the realm of financials.